24 HOURS NOTICE: 24 hours cancellation notice must be sent (call, email or text) to the studio manager for a make-up credit to be issued. For our scheduling purposes, we are going to be quite literal about this. Lessons canceled less than 24 hours in advance or simply missed will be counted as a credited lesson due to our reserving the time slot for your student and our instructor preparing accordingly for this lesson. This policy helps us create a quality time of instruction for your student by allowing us to plan ahead. There will be no exceptions.
SCHEDULING A MAKE-UP LESSON: If you have given 24 hours prior notice for your missed lesson, you can schedule a make up with your instructor anytime within his/her posted teaching hours.
MISSING A MAKE-UP LESSON: There are no "make ups" for missed make up lessons.
CANCELLING MONTHLY LESSONS: IN ORDER TO CANCEL MONTHLY LESSONS, YOU WILL NEED TO NOTIFY US BY THE 20TH OF YOUR LAST MONTH BY FILLING OUT A LESSON CANCELATION FORM AVAILABLE FROM THE FRONT DESK. ANY CANCELATIONS AFTER THE 20TH WILL BE CHARGED FOR THE UPCOMING MONTH. IF YOU CANCEL MONTHLY LESSONS OR BAND CLASSES, YOU MUST COMPLETE YOUR LAST PAID CONTRACT TO THE END OF THAT MONTH. IT IS YOUR CHOICE IF YOU WOULD LIKE TO ATTEND THE REMAINING LESSONS.